IMPORTANT NOTES
Have an issue that's not covered below?
Join the Yahoo! WeatherPop group


August 29, 2006: WeatherPop 2.4.1 released!
  • Fixed proxy support (although some users still report issues)
  • Fixed location failover support when using proxies (new to 2.4.1)
  • Fixed issue with 'Tonight' forecast item showing a daytime image
  • Fixed a problem with search for a city that could result in junk results


Need your registration code?
For purchases made after around July 1, 2002, please visit eSellerate's After-Purchase Services; by typing in your email address you can get your order history emailed to you. For purchases made before that date, you can use Kagi's Payment Query System. If neither of these avenues work for you, then contact us. Be advised though, that we are understaffed and so we are slow in responding to email. We will also respond more quickly if you confirm that you tried the above mentioned channels first, and what data you entered into them.


Deleting Preferences
If things are looking odd, you may have a corrupt preference file. You should try to delete the file from its location: [your home]/Library/Preferences/com.glu.WeatherPop.plist. Then restart WeatherPop.


Discussion Group
Please feel free to join our Yahoo! group, WeatherPop Advance for further information/discussion.


What's the whole deal with Menu Extras vs Applications?
How do you edit the list of cities?
How do I move the Menu Extra?
How do I quit the Menu Extra?
Where should I install the Menu Extra?
How do I automatically launch the Application?
Why isn't my data accurate?
Why isn't my WeatherPop in color?
Why does WeatherPop only display a question mark? Why does it tell me "Bad returned data:..."?
Does the version know that I am registered for the earlier version? Even though I deleted it?
Why do the left parts of the menu items remain in black text when highlighted?
What cities are supported?
Can multiple users on my machine use WeatherPop?
Sometimes, when I switch to a different city, WeatherPop stays on the last city I chose, why?
WeatherPop disappears from my menu bar, why?
Why doesn't WeatherPop show the last update time in the time zone of the city selected?
Why does WeatherPop show the moon during the day or the sun during the nighttime.
My copy of WeatherPop just crashed. What should I do?
I'm on a modem. How do I prevent WeatherPop from connecting to the internet when it tries to refresh?


What's the whole deal with Menu Extras vs Applications?
Menu Extras are not quite applications; they run within the SystemUIServer on your machine, and you can command-drag them to different locations in your menubar. Additionally, they will automatically launch when you reboot or logout/login. Examples include the clock and airport menu extras that you can add using System Preferences.

Currently, WeatherPop is an application which wraps both a Menu Extra and an Application. It will attempt to launch the Menu Extra if you are running MacOS 10.1.x or if you have Unsanity's Menu Extra Enabler, and it will attempt to launch the Application otherwise. The reason that you need the Menu Extra Enabler to run the Menu Extra in MacOS 10.2 is that Apple has disabled third-party menu extras in Jaguar. If you want to force the Application version, hold down the command key while you open WeatherPop.

How do you edit the list of cities?
Click on the Manage Locations menu item in the Locations menu. This should bring up a window allowing you to edit your primary and favorite locations. Currently you are limited to three favorites, but we have received requests to remove that limit -- we are taking this into consideration.


How do I move the Menu Extra?
Command-drag it to the desired location in your menu bar


How do I quit the Menu Extra?
Command-drag it out of your menu bar and it should disappear in a poof of smoke, similar to dragging an item out of the Dock. The Menu Extra has no Quit option because of this.


Where should I install the Menu Extra?
Anywhere you want. I prefer /Applications. Since new releases bundle both the Application and the Menu Extra, this question isn't really relevant any more, so download the newest version.


How do I automatically launch the Application?
The Application can be launched by adding it to the "Login Items" of the Login pane of System Preferences. This is not necessary for the menu extra version of WeatherPop


Why isn't my data accurate?
Our data source is more accurate for some cities than others. We will gradually be adding more data sources with future releases. See below for the current list of suggestions. If you have a suggestion not on the list, let us know. If you think you've found a bug, please see the above section on Bug Reporting


Why isn't my WeatherPop in color?
WeatherPop Advance has color images; the freeware version has grayscale images.


Why does WeatherPop only display a question mark? Why does it tell me "Bad returned data:..."?
This is because the data source is showing unparsable data (click on the first menu item to view). This will probably resolve itself soon.


Does the version know that I am registered for the earlier version? Even though I deleted it?
Deleting WeatherPop will not delete your registration information.


Why do the left parts of the menu items remain in black text when highlighted?
This is due to an implementation issue which I'm not sure how to fix at the moment.


What cities are supported?
Tens of thousands of cities are supported. Just type in the name or part of the name of your city in the New Location... dialog.


Can multiple users on my machine use WeatherPop?
Sure, but you need to enter the registration code seperately for each user.


Sometimes, when I switch to a different city, WeatherPop stays on the last city I chose, why?
If WeatherPop is having trouble retrieving data for the city you switched to, it can seem to stay set on the last city you chose. In this case, either choose a different city or it is possible that the problem is temprorary and WeatherPop will update automatically later.


WeatherPop disappears from my menu bar, why?
Users have reported problems with WeatherPop disappearing from the menu bar after it has been running for a few days. This problem should be resolved with version 1.3. There is a separate issue with WeatherPop disappearing on machine wakeup that may still be occurring. We are working on the problem.


Why doesn't WeatherPop show the last update time in the time zone of the city selected?
We are considering adding this as a feature in a future version of WeatherPop.


Why does WeatherPop show the moon during the day or the sun during the nighttime.
This is simply a problem with our data source. We are working on finding ways to retrieve more consistently accurate data.


My copy of WeatherPop just crashed. What should I do?
Open up your console (/Applications/Utilities/Console). If you were running the WeatherPop application, look for output labeled "WeatherPop". If you were running the Menu Extra, look for output labled "SystemUIServer". If anything was outputted around the time of the crash, include that in your post to the WeatherPop Yahoo! group.


I'm on a modem. How do I prevent WeatherPop from connecting to the internet when it tries to refresh?
In System Preferences : Network, click on the popup to Show: the information for your modem. Click on the PPP tab, and click on the "PPP Options..." Button. Uncheck the option to "Connect automatically when starting TCP/IP applications"


 

 

 

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